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October 6, 1999 - CUETS, like most companies worldwide, has been working on the year 2000 problem for some time. It was apparent to the Board of Directors as far back as 1996 that this was a critical issue for our company, our customers, and our business partners. The work was given the highest priority and all necessary financial and human resources were assigned to ensure success. The entire Year 2000 Project team worked extremely hard to meet our self-imposed deadline for readiness of June 30.

We are very pleased to be able to state that CUETS is now substantially ready for year 2000. All of our major system-related work has been completed on schedule. The status of the major elements of the initiative are as follows:

System Status
Card Systems Ready 
Merchant Systems Ready 
Host Systems Hardware and Operating systems Ready 
Point-of-Sale Terminals Ready 
Internal Systems (Human Resources, Payroll, General Ledger, Accounts Payable) Ready 
Building Systems (Heating, Elevators, Security Systems) Ready 
Telecommunications Systems Ready 

A major milestone in CUETS year 2000 initiative was reached in June when we were awarded year 2000 certification by MasterCard International. The certification was awarded based on positive results from the completion of the Host Systems testing program.

Performed in co-operation with MasterCard International and several of our downstream processors, this testing confirmed that our mission-critical systems are ready for the year 2000 event.

Due to the complexity of distributed systems and the many elements over which we have no direct control it is only prudent to prepare for unforeseen problems. Contingency planning at CUETS has been underway since early 1999. A team of managers from all business units within CUETS have worked to create detailed plans and procedures for possible contingency events. The plan will be tested in September 1999 to ensure that it is workable and well understood by the staff.

Although work will continue throughout 1999 on cleanup and testing of non-critical systems, we are now confident that CUETS will continue to provide service to our customers up to and beyond the year 2000. It must be remembered, however, that CUETS is dependant on the readiness of many other parties and we cannot guarantee that our service will not be affected by circumstances beyond our control.

I hope that this will adequately address any concerns you may have regarding the year 2000 readiness of CUETS. If you require further information please contact Kevin Smith, CUETS Year 2000 Coordinator, at (306) 566-7642.

S.P. (Stan) Kuss, CEO
CU Electronic Transaction Services

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