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CUETS Opens MasterCard Service Centre
For Release April 3, 2001
Winnipeg - Regina-based Credit Union Electronic
Transaction Services (CUETS), a principal member of
MasterCard International and one of the leading card
services providers in Canada, today officially opened
its new MasterCard Service Centre in downtown Winnipeg.
The service centre will provide bilingual telephone
support and related administration to support a number
of products and clients, including the President's Choice
Financial MasterCard recently announced by President's
Choice Bank.
In a brief ceremony at the new service centre on ...,
Chief Executive Officer S.P. (Stan) Kuss highlighted
the major reasons for selecting Winnipeg over a number
of other locations. "From the outset, we were very
impressed with the infrastructure that exists in Winnipeg
to support the contact centre industry, including strong
telecommunications support, a vibrant contact centre
association and a skilled Call Centre Team. Winnipeg
also offers a culturally diverse, highly trained contact
centre workforce that can meet our expanding needs for
bilingual service representatives."
Initially, Kuss expects CUETS to employ 35 telephone-based
service representatives and operational resources in
Winnipeg. Over the next five years, Kuss estimates that
CUETS will employ up to 150 employees to support hundreds
of thousands of President's Choice Financial MasterCard
cardholders across Canada.
"The ability to attract and retain these resources
will play a major role in our company's future success,"
Kuss added. "I am proud to say that CUETS has established
a solid reputation as a progressive "employer of
choice" in Regina, and I am confident we will quickly
establish a similar reputation in Winnipeg."
With an employment base of 300 supporting a client
list of 600 MasterCard affiliates (credit unions, caisses
populaires, banks and other organizations), CUETS is
emerging as a major player in Canada's card services
marketplace. The company, now in its 20th year of operation,
has grown from $25 million in annual revenue to $100
million in the past five years. As a result, CUETS ranks
solidly among the Top 50 companies in Saskatchewan by
revenue and among the Top 20 companies in growth rate.
For more information, please visit CUETS' website at
www.cuets.ca or contact:
Bob Lane
CUETS Communications
(306) 566-1772 or lanero@cuets.ca
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