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CUETS Launches Enhanced Web Sites

Regina (May 24, 2001) -- Darcy Ruse, Vice President of Client Support, announced today the launch of enhanced versions of two Web sites: www.cuets.ca and www1.CUCARDSONLINE.COM.com. Building on the success of CUCARDSONLINE.COM -a cardholder site, launched last year - CUETS partnered with IBM Canada's Vancouver Innovation Centre to redevelop CUCARDSONLINE.COM™ and cuets.ca with new functionality for cardholders as well as corporate clients, such as credit unions and caisses populaires.

This launch marks the continuation of CUETS' E-business strategy, developed in order to provide enhanced client communications, integrated functionality and supply chain management. CUETS also sees future opportunities for integrating Web-based applications with current core systems, as well as those of other service provider partners, such as those who support card production and loyalty management programs.

In addition to the opportunities, Ruse cites client readiness as an important factor. "The Internet has been widely adopted by Canadians. Our corporate clients are currently evolving their own Internet banking strategies and have expressed eagerness for partners like CUETS to further develop online services.

When we launched CUCARDSONLINE.COM last year, credit unions, caisses populaires and cardholders alike told us how much they liked the new site and what types of services they would like to see in the future. Now, we're acting on those suggestions and are proud to make several of these new functions available today."

Both CUCARDSONLINE.COM and cuets.ca have an updated Web presence, thanks to a fresh new design. In addition, cuets.ca provides an expanded review of products and services offered by CUETS at both the retail and corporate level. Enhancements to the Choice Rewards™ catalogue provide easier navigation and enhanced product images. A new secure area is also available for credit unions and caisses populaires.

New options at CUCARDSONLINE.COM include security enhancements, cardholder registration, change password, forgot password and Choice Rewards points balance. In addition, cardholders with a CU CREDIT card will be provided card product information, online applications and online credit limit change request functions. For cardholders who visit CUCARDSONLINE.COM, a message will be displayed that tells them about the new look and feel of the site and invites them to register. This registration is part of the enhanced security features and will enable them to choose their own password.

Both sites are also now available in French and English. Ruse explains: "Part of our ongoing service commitment is to continue to enhance bilingual service options for our clients. Over the past two years we have added a number of bilingual staff to our Regina call centre and have recently opened a bilingual service centre in Winnipeg. Today, clients can now use our Web services in French."

The sites were built using state of the art IBM technology and meet the key elements of well-constructed Internet applications and system architecture. They are secure, reliable and flexible. Ruse is enthusiastic about these enhancements and the prospect of adding even more functionality. "With the launch of the first phase complete, work on future enhancements is already underway. We look forward to providing clients with even more service options in the future."

For more information:

Malcolm Young
Director, IT Development
youngmal@cuets.ca
(306) 566-7629

Leila Dueck
Communications Officer
dueckle@cuets.ca
(306) 566-1559

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